Travel Program Strategy/Compliance
TRAVELER CENTRICITY PANEL DISCUSSION
Scott Gillespie moderated a panel of higher education peers and industry experts as we discussed the Travelers’ Perspective. Hear from a panel of experienced “road warriors” on their recommendations for travelers before, during, and after […]
HIDING IN PLAIN SIGHT, UNCLAIMED VISITOR REVENUE
In May 2014, Tulane learned about a new local hotel program that would generate revenue, expand reporting and document the volume necessary to bring down nightly rates for non- university funded guests. The idea sounded […]
USING TECHNOLOGY TO DRIVE CHANGE: WVU’s JOURNEY to TRANSFORM EXPENSE MANAGEMENT
Driving campus faculty and staff into a single, automated system comes with its challenges. Hear about West Virginia University’s journey to transform its expense reimbursement and PCard programs. WVU will share their story on how […]
MANAGED TRAVEL PROGRAM: PAST PRESENT FUTURE
During the past decade, the University of California has designed, implemented and deployed a dynamic system wide managed travel program. While it has faced many challenges and adversity, it continues to evolve with an entrepreneurial […]
COMPLIANCE POLICY: THE TRAVELER’S PERSPECTIVE
In this session, Greeley Koch takes a deeper dive into how we manage compliance from the travelers’ perspective. Greeley suggests travel managers use traveler insights when shaping policy. Implementing an adaptive compliance strategy will benefit […]
TRAVELER CENTRICITY AND THE TOTAL COST OF TRAVEL
This year, we take a strategic view of travel management’s mission in higher education. Scott Gillespie, CEO, tClara, will present recent research on traveler friction, how travel policies and travel culture impact trip outcomes, traveler […]
Freshen Up Your Mature Travel Program
Strategies to freshen up even the most mature travel programs. Download: Freshen Up Your Mature Travel Program Originally published in 2012
Game On – SCTEM: Gamification and Travel
How to apply gamification techniques to enhance your travel program. Download: Game On SCTEM Gamification and Travel Originally published in 2012
Getting Value in a Managed Academic Travel Program
How to manage a program to get the most value, including facts that show that unmanaged programs actually have a lower cost than managed programs. Download: Getting Value in a Managed Academic Travel Program Originally published […]
Marketing Your Travel Program Using Social Media
Jay Campbell’s strategy for using social media such as Facebook and Twitter to improve customer service and market your travel program. Download: Marketing Your Travel Program Using Social Media Originally published in 2012
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