In this session, Greeley Koch takes a deeper dive into how we manage compliance from the travelers’ perspective. Greeley suggests travel managers use traveler insights when shaping policy. Implementing an adaptive compliance strategy will benefit […]
This year, we take a strategic view of travel management’s mission in higher education. Scott Gillespie, CEO, tClara, will present recent research on traveler friction, how travel policies and travel culture impact trip outcomes, traveler […]