Data/Metrics/KPI

COMMUNICATION AND ENGAGEMENT – HOW CAN DATA ANALYTICS AND REPORTING HELP?

Got Data? In this session, you will hear from University of Colorado and Princeton University as they share tools available to help you communicate with your traveler, engage your users with department scorecards, manage your […]

Gaining Greater Visibility Through Travel and Expense Automation

How to use data to drive smart decisions.  Download: Gaining Greater Visibility Through Travel and Expense Automation Originally published in 2012

Smarter Data Is The Answer- What Was the Question?

How to deal with Big Data getting even bigger.  Download: Smarter Data Is The Answer- What Was The Question? Originally published in 2013

Phat Data

How to change the state of data in the travel industry.  Download: Phat Data Originally published in 2014

Program Metrics and Benchmarking

Higher education industry best practices and leveraging travel program data at Arizona State University and the University of British Columbia.  Download: Program Metrics and Benchmarking Originally published in 2016

I Have My Data, Now What?

Data is the basis for future decisions, the life-preserver for crisis management, the leverage point for savings and the ground floor of innovation.  Download: I Have My Data, Now What? Originally published in 2015

The Elements of Loyalty

A look into what drives our desire for loyalty.  Download: The Elements of Loyalty Originally published in 2015

The Loyalty Switch Workbook

How to make anyone loyal to you, your organization, or your cause.  Download: The Loyalty Switch Workbook Originally published in 2015
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