SCTEM Conference Speakers

Meet our 2021 Conference Speakers!



Jimmy Wayne

Inspirational New York Times Bestselling Author & Award-Winning Musician
Opening Keynote Speaker – General Session 1 on Monday, Sept. 20 9:00-10:00am EST

Jimmy Wayne is a former foster kid turned award-winning country music artist whose songs and story highlight his mission to raise awareness for kids in foster care.A powerful storyteller through a mix of narration and original song, Jimmy Wayne takes audiences on an unforgettable journey as he reflects on his transformation from a foster child whose youth was overrun with adversity and pain to an award-winning musician, NewYork Times bestselling author and celebrated activist.Hailing from a tiny North Carolina town with his mother in prison, Wayne was in and out of foster care throughout his childhood, in juvenile detention at 15 and homeless at 16. It was then that he met Bea and Russell Costner, an elderly couple who gave him a home, the means to complete his education, and most significant of all, stability and love.Wayne went on to earn a college degree, realize his passion and talent for storytelling through song, and at 25, went to Nashville to pursue a career as a singer-songwriter. With multiple number one hits from three albums, Wayne’s deft approach to weaving his life experiences into his music provides listeners with refreshing authenticity while bringing attention to society’s downfalls. He has since established himself as a leading advocate for foster care reform.In 2010, Wayne walked 1,700 miles from Nashville to Phoenix, AZ to raise awareness of at-risk youth in the foster care system who age out at 18and often find themselves homeless and created Project Meet Me Halfway to continue his impassioned mission benefiting at-risk youth.He is the author of the novel (and made-for-TV movie) Paper Angels and the New York Times bestselling author of “Walk to Beautiful,” an emotive account of his life. In 2012, he helped get the bill passed extending the foster care age to 21 in California and Tennessee. His humanitarian deeds have earned him the distinction as the youngest-ever recipient of the Salvation Army’s William Booth Award.Jimmy’s hits include “Stay Gone,” “Paper Angels” and“ I Love You This Much,” which was featured by Coca-Cola during its #ShareASong campaign.•His three-week Number One, “Do You Believe Me Now” earned BMI’s prestigious Million-Air Award for receiving one million radio spins in America.

Richard Flint, CSP

International Speaker & Coach
General Session 4 on Tuesday, Sept. 21 9:00-10:00am EST

Richard Flint, CSP is Chairman and CEO of Flint, Incorporated, a company specializing in the training and development of individuals, companies, and associations. He has had the opportunity to address people in talks and seminars throughout the United States, Canada, Australia, New Zealand, and Europe. As a keynote speaker and seminar leader, he addresses more than 200,000 people each year. Richard has studied, researched, written, and spoken for 35 years in his field of expertise – human behavior and development – through his programs in Business, Leadership, Management, Customer Care, Sales, Ethics, Motivation, Organization, and Personal Relationships. He has made appearances on over 100 radio and TV shows, as well as hosting his acclaimed podcast, Let’s Talk Human Behavior. He has also written 19 books and produced more than 100+ audio and video learning programs, including being a finalist for the top self-help book of 2005. Richard speaks to corporate and public audiences.


Kristen Sholvin

Vice President – Sales Operations and Development for Delta Air Airlines
General Session 3 on Monday, Sept. 20 3:30-4:30pm EST

Kristen leads a global team focused on growing premium revenue and enhancing the B2B experience for Sales customers while driving sales strategy and market development. Responsibilities include worldwide customer service centers; strategic technology development; B2B communications and marketing; professional development; and global meetings and events.  

Kristen has led advances in technology and customer support, strengthening Delta’s relationship with key corporate and travel agency partners. Named one of the 25 Most Influential Business Travel Executives by Business Travel News, Kristen is known for being a true champion of the customer. Throughout her career, Kristen has held a variety of leadership roles including Managing Director – Sales Operations; Director – Customer Care; Director – Reservation Sales and Services; and Regional Director – Los Angeles Reservations.

Kristen is a board member of the Global Business Travel Association (GBTA) Foundation, The Beat/BTN Group, and an executive sponsor of women’s programs at Delta. Additionally, Kristen is active in a number of industry organizations including GBTA and the Association of Corporate Travel Executives.

Kristen holds a Bachelor of Science degree in Marketing from California State University – Long Beach, College of Business Administration. 

Norma Dean

Director National Specialty Sales, Delta Air Lines
General Session 3 on Monday, Sept. 20 3:30-4:30pm EST

Norma Dean is a 36-year Delta veteran who began her career in New Orleans Delta Reservations Sales. Since that time, she has held jobs
of increasing responsibility beginning as an Account Manager in Baltimore, and District Sales Manager in SW Florida. From her field experience, Norma came to Delta’s headquarters in Atlanta and was promoted to National Account Manager, overseeing association sales in Washington, New York City and Chicago.
Thereafter, she held the position of Global Account Manager-Corporate Sales and then went on to serve as General Manager -Corporate Sales for the Northeast region and General Manager of Specialty Sales. In her current role as Director- National Specialty Sales, Norma manages (Pre-COVID) $2.5B in Delta segmented and leisure revenue, including Military & Government, Meetings, Convention & Incentive Sales, Sports & Universities, and Leisure/Tour Operator/Cruise/Ski Sales. She is an active industry leader serving on several segmented advisory boards and committees.

Norma was named GBTA WinIt GBTA Female Mentor of the year. She is a native of New Orleans, LA. She is a graduate of Louisiana State University. So it should come as no surprise she loves food, LSU and NO Saints Football!

speakerDerreck Kayongo

Former CEO of the Center for Civil and Human Rights, Social Entrepreneur, Global Soap Project Founder, and CNN Hero
Closing Keynote Speaker General Session 8 on Tuesday, Sept. 21 3:30-4:30pm EST

With his trademark panache, Derreck Kayongo tells his courageous story of survival, social entrepreneurship, and humanitarianism, and the life lessons he learned along the way.

From Ugandan refugee to successful entrepreneur, CEO, and renowned human rights activist, Derreck’s journey inspires audiences to dream big. Through personable and articulate storytelling, he shares his visionary ideas for harnessing the power of observation and creative problem solving, applicable to any organization or community. It’s all about taking responsibility while looking for opportunities to improve.

Derreck is the founder of the Global Soap Project: a humanitarian aid organization that collects discarded and unused soap from thousands of hotels worldwide, reprocesses it, then distributes it to in-need populations around the world. The project was born from his simple observation about how much soap is available in hotels, and how much is thrown away when hotel rooms are turned. This simple observation became an innovative idea that is now battling global health issues in 90 countries. Hygiene-related diseases, and the resulting deaths, have dissipated in many at-risk communities, thanks in part to Derreck’s creative problem solving.

His energy and enthusiasm are unmatched as he brings his stories and principles to life. Key factors of his personal and professional success are identified with the memorable acronym S.E.L.F.: Service, Education, Leadership and Faith. He calls upon his dynamic experiences to empower audiences, inspiring an entrepreneur spirit made possible only through creative problem solving. Derreck’s emotionally-packed presentations linger long after his speech, empowering audiences to invent their own self-made motto of success so they can create tangible change in the world.

Derreck’s passion for helping others and commitment to innovative thinking led him to the role of CEO of the National Center for Civil and Human Rights. During his time as CEO, he elevated the global visibility of the Center, showcasing stories of victims of civil rights abuse and the heroic actions that changed the course of history.

Derreck Kayongo is an internationally recognized visionary and humanitarian. The Global Soap Project demonstrates his creativity and innovation, making him a leader in both global health and environmental sustainability.

See more information about Derreck Kayongo here.